FAQ's

User Roles Explained

Below is the list of roles that can be assigned to new or existing users ------------------------- Administration Roles No Roles Assigned: Read Only Privileges. Users will only be able to read data in the system and leave notes in various places throughout the system. Company Admin: Allows users to Add/update user accounts, assign user roles, manage company info, Hierarchy, Fields and Affiliations. Site Admin: Allows users to create, edit, and import fields, sites, equipment and facilities...

Power Search

Power Search Filtering: Using Data Table Filters and Chips Our advanced power search feature allows you to narrow your data quickly so you can find what you need. Look for the search bar as displayed below on our data tables. Note that not all data tables have power search filtering enabled at this time. How does it work? Power search is a narrowing search similar to a Google search i.e. by adding more search terms the results will continue to be narrowed. Example: Searching just Tank ...

Delete Equipment

How Can I Delete Equipment From MBO? If you want to delete an Equipment master entry from the MBO database from the Schematic editor - Edit Schematic - Highlight Equipment - Click on the trash can icon - Save Schematic If you get an MBO Notification saying the Equipment could not be deleted from MBO, it may be because it has recorded Activities or Equipment Mapping associated with it. If you want to delete an Equipment master entry with recorded Activities OR delete Equipment n...

Removing a User

Only your Company Admin can remove or deactivate a user from muddyboots.online If you are a Company Admin - Navigate to the User List page under the Company Admin menu item under your email's dropdown menu - Click on the user's name you wish to remove from the Employees table - When you are sure you want to remove this user, click on the red delete button - This will attempt to delete the user from muddyboots.online. If the user's account cannot be deleted, it will ...

Forgot Password

Problem Signing In If this is your first time logging into app.muddyboots.online (https://app.muddyboots.online/) you first need to ensure your account is active. You will have received an email (check your junk/spam folder) with a link to activate your account. This email will come from no-reply@muddyboots.online with the subject muddyboots.online Activation Required. You can contact your MBO Company Admin or MBO Support at support@muddyboots.online (mailto:support@muddyboots.online) if you...

Read Only Users

Can I create "Read Only" users within my company? You bet. When creating a new user within your company just don't check any of the security roles. That will allow them to view content but not make any changes.

Link Facility to Site

How can I link my Facility IDs to my sites? If you already have schematics in muddyboots.online, click on Sites/List Sites then export them to Excel. There is a place to add your facility IDs and facility sub-types in the Excel file. Once the Excel file is up to date go back into muddyboots.online, click on Sites/Import Sites and upload the Excel file that has your Facility ID codes. That's all, you're done! :)

EPAP and Directive 017 Compliance

Does muddyboots.online cover all requirements under Section 1.9 of Directive 0 17? Using muddyboots.online to manage your schematics and measurement compliance will not automagically make you compliant to all requirements of AER Directive 017. There are components of the directive that are not related to our platform. It's still important that you read and understand the directive (sorry!) :)

How do I get started?

Option 1 - Clean Slate Schematics Start building your schematics from scratch. Check out our Schematic Quick Start (https://muddyboots.ladesk.com/473473-Schematics) document to help you get started. Option 2 - Site Master upload Upload an Excel file that has all your fields, sites and facility codes using the Sites Import page under the Master Data dropdown. This page displayed the required columns and Column naming for both importing new or updating existing Sites. To generate a pre-form...